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Privacy Policy

A legal disclaimer

Privacy Policy - 
 

Privacy Policy – Pathway Finders

Effective Date: january 2025

Pathway Finders (“we”, “our”, or “us”) is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. This policy explains how we collect, use, store, and protect your personal data.

1. Who We Are

Pathway Finders helps NHS teams and private care providers source community placements for individuals with mental health, learning disabilities, autism, and complex needs.

Contact:

2. Data We Collect

We may collect and process the following:

  • Name, job title, and contact details

  • Referrer/placement details

  • Organisation name (e.g. NHS Trusts, care providers)

  • Email correspondence and call notes

  • Website usage data (cookies, IP address, browser type)

3. How We Use Your Data

  • To respond to referral or provider enquiries

  • To match and coordinate placement requests

  • For compliance with legal obligations (e.g. safeguarding)

  • To improve our website and services

  • For marketing communications (if opted in)

4. Legal Basis for Processing

We rely on:

  • Legitimate interests (responding to your enquiries)

  • Consent (marketing)

  • Legal obligations (record-keeping, safeguarding)

5. How We Store & Share Your Data

Your data is stored securely and shared only with:

  • Approved third-party care providers (with consent)

  • NHS teams and local authorities (as appropriate)

  • Cloud-based secure systems (e.g., CRM or referral platforms)

We do not sell or rent your data.

6. Data Retention

We retain data for up to 7 years unless otherwise required by law.

7. Your Rights

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Object to or restrict processing

  • Lodge a complaint with the ICO (www.ico.org.uk)

8. Cookies

We use cookies to analyze website traffic and improve your experience. You can manage your preferences via your browser settings.

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